We provide free standard UK shipping on orders over £150. Please see our Shipping Policy for more information.

Orders will typically take 5-7 business days to arrive. However, not this can sometimes vary.

We always aim for make sure our customers love our products, but if you do need to return an order, we’re happy to help. Just email us directly and we’ll take you through the process. Please see our Refund Policy for more details.

You can checkout as a guest, but creating an account lets you track orders easily and manage your purchase history.

Wild Optic is a business-to-business (B2B) supplier. By placing an order, you confirm that you are purchasing on behalf of a business, organisation, or professional entity. We do not sell to private individuals or consumers under UK consumer law. Please read our Terms of Service for more information.

We accept all major UK debit and credit cards, including Visa, Mastercard, and American Express. You can also pay securely via PayPal, Apple Pay, Google Pay, and Shop Pay at checkout. All payments are processed through Shopify’s encrypted system for your security.

Yes. Our store is powered by Shopify and uses PCI-compliant secure payment gateways. All transactions are encrypted and processed through trusted providers like Stripe and PayPal, ensuring your card details are never stored or visible to us.

Yes, if you have a valid discount code, you can enter it at checkout before completing your payment. Only one discount code can be applied per order unless otherwise stated.